Shipping policy

Shipping & Delivery Policy

At MSTRY, we aim to deliver your favourite styles safely and on time.

1. Order Processing

Once your order is successfully placed and confirmed, our team will process it for dispatch. Processing may take additional time during sales, holidays or peak order periods.

2. Delivery Timeline

Orders are expected to be delivered within 3–5 working days from the date the order is placed.

Delivery timelines may vary depending on your delivery location, courier availability, weather conditions or other unforeseen circumstances.

Working days exclude Sundays and public holidays.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

4. Order Tracking

Once your order is dispatched, tracking details will be shared with you whenever available so you can follow your shipment.

5. Delays or Delivery Issues

If your order is delayed or you need assistance with your shipment, please contact our support team with your order number.

Email: support@mstry.in

6. Incorrect Address

Please ensure that your shipping address, phone number and other delivery details are accurate when placing your order. Incorrect or incomplete information may result in delivery delays or failed delivery attempts.