Legal notice
Contact Information
We’re here to help! If you have questions about our products, orders, shipping, or policies, our team is happy to assist you.
Get in Touch
Brand: MSTRY
Website: https://www.mstry.in
Customer Support: support@mstry.in
Instagram: @MSTRY
For order assistance, please include your order number in your email or Instagram message.
Customer Support
For faster assistance, please provide:
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Your order number, if applicable.
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Your name and contact details.
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A clear description of your concern.
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Relevant photos or supporting information, if needed.
Shipping and Delivery
Our expected delivery timeline is 3–5 working days from the date the order is placed. For tracking assistance or delivery-related questions, contact support@mstry.in.
Returns, Refunds and Exchanges
Refunds are available only for products that arrive damaged or defective, subject to verification and applicable law. Size exchanges are available subject to stock availability.
Please email support@mstry.in with your order number to request assistance.
Legal Policies
Please review our policies before placing an order:
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Terms of Service: https://www.mstry.in/policies/terms-of-service
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Shipping Policy: https://www.mstry.in/policies/shipping-policy
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Return and Refund Policy: https://www.mstry.in/policies/refund-policy
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Privacy Policy: https://www.mstry.in/policies/privacy-policy
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Contact Information: https://www.mstry.in/pages/contact
These links should point to the corresponding published pages on our website. If a policy page uses a different URL in Shopify, please update the link accordingly.
Business and Collaboration Enquiries
For influencer collaborations, brand partnerships, wholesale enquiries and other business opportunities, contact support@mstry.in or message us on Instagram.
Contact Hours
You can email us anytime. Our team will respond as soon as possible during business hours.
Thank you for choosing MSTRY.
MSTRY — Not a brand, it’s an ecosystem.