Contact information
Contact Information
We’re here to help! Whether you have a question about our products, need assistance with an order, or want to know more about MSTRY, our support team is happy to assist you.
Get in Touch
Brand: MSTRY
Website: https://www.mstry.in
Customer Support Email: support@mstry.in
For questions about orders, shipping, damaged products, refunds or size exchanges, please contact us by email or reach out through Instagram.
Customer Support
To help us resolve your query faster, please include:
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Your order number, if applicable.
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Your name and contact details.
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A clear description of your concern.
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Relevant photos or supporting information, if needed.
Shipping and Delivery
Our expected delivery timeline is 3–5 working days from the date the order is placed. For tracking assistance or delivery-related queries, email our support team.
Returns, Refunds and Exchanges
Refunds are available only for products that arrive damaged or defective, subject to verification and applicable law. Size exchanges are available subject to stock availability.
Please contact support@mstry.in with your order number for assistance.
Business Enquiries
For collaborations, influencer partnerships, wholesale enquiries and other business opportunities, contact us at support@mstry.in or message us on Instagram.
Contact Hours
You can email us anytime. Our team will respond as soon as possible during business hours.
Thank you for choosing MSTRY.
MSTRY — Not a brand, it’s an ecosystem.